Dhaka Hotline
Language: Bengali, simple English
Contact: Live chat and messages
Time: 9am to 11pm
Dhaka-based team offers quick Bengali-language support; even if you have questions about bKash, Nagad, Rocket, you will get answers in one place.
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View the main support information at a glance
99.8%
Site uptime
4.8
Average rating
74,493
Total reviews
5.1M+
Active users
Support available at different times in 3 regions
Language: Bengali, simple English
Contact: Live chat and messages
Time: 9am to 11pm
Language: Bengali, simple words in Chittagonian tone
Contact: Tickets and in-app messages
Time: 10am to 10pm
Language: Bengali, English if needed
Contact: Help Center and email
Time: 12pm to 9pm
Always open, so wait times are shorter
You get quick answers after logging in
Users in Dhaka and surrounding areas use this more
Send screenshots, issue, and time
Separate follow-ups also come about bKash, Nagad, Rocket
Each step is small, the task is clear
Log in to open help
Choose problem type
Add required information
Get an answer and complete the task
There are 3 essential places inside the app
Language, notifications and account are visible
FAQ, contact and quick answers together
Clear instructions about bKash, Nagad, Rocket
If you need more Help center See
Most frequently asked about Bengali support
Yes, Bengali responses are available in live chat and tickets
Yes, requests can be sent from Bangladesh.
General info is available, but login yields faster responses.
If more questions Q&A page See
This page is your quick reference.
Live chat, tickets and help center
Special focus on bKash, Nagad, Rocket
Choose language, send screenshot, get quick answers